Returns Policy & How to Make a Return

Return Policy

All items in our store are custom-created per order, and we take pride in crafting each piece with care. Because of the personalized nature of our products, our return policy is as follows:

Damaged or Defective Items

If your order arrives damaged or exhibits defects (such as crooked or faulty printing), please notify us within 2 days of delivery. To initiate a claim, the following is required:

- Photographs of the defect or damage must be submitted within 2 calendar days of the delivery date.

- For claims involving printed defects (e.g., crooked designs), a clear photo showing the entire item must be included.

- All images should clearly show the issue and the item as received.

Review Process

Once we receive the required documentation:

- We will review your submission within 2 business days.

- If your return is approved, you will be given the option to:

- Return the item(s) for a full replacement, or

- Opt for store credit (proof of purchase required).

Return Window

- Approved returns must be postmarked within 10 days of return approval.

- Items must be returned in their original packaging and condition, with no signs of wear or use.